Intake Coordinator

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The casework coordinator provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and the achievement of client self-sufficiency. The coordinator also manages a team providing resettlement casework services and works closely with clients, colleagues, and external parties to develop service and / or self-sufficiency plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. This position reports to the program manager for resettlement.

Major Responsibilities :

Responsibilities include, but are not limited to :

Core Service Delivery :

• Coordinate pre-arrival case preparation, which may include case assurance, communication with US ties, and liaising with IRC's Processing Department at Headquarters for clients.
• With support from the program manager, assign cases to caseworkers and ensure timely provision of core services including airport pickups, home visits, school enrollment, and other services as outlined in the R&P, APA, RTCA, MG and program guidelines.
• Collaborate with other departments to encourage timely internal and external referrals.

Documentation, Compliance and Reporting :

Direct Client Services :

Staff Supervision and Other Responsibilities :

Job Requirements : Education :

Work Experience :

Demonstrated Skills & Competencies :

Language Skills :

Certificates or Licenses :

Working Environment :

Compensation : (Pay Range : $25.74 - $25.74) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Standard of Professional Conduct : The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Cookies :

US Benefits : We offer a comprehensive and highly competitive set of benefits. In the US, these include : 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer : IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.