TDI - Insurance Specialist I

Insurance Specialist I

The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers compensation system, and educate and protect consumers. Apply now if youre looking for a rewarding career in public service.

The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.

Benefits of working at TDI :

• Flexible work schedules
• Work-life balance
• 96 hours of accrued vacation a year
• 96 hours of accrued sick leave a year
• 20+ holidays every year
• Career advancement opportunities
• Free parking
• 401(k) and 457 Programs
• State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS)
• Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%)
• Optional benefits like dental, vision, life insurance, and many more
• Qualified employer for the Federal Public Service Loan Forgiveness Program

Before you apply : Learn about our selection process, our military employment preference, licensing, and credential requirements.

This position performs entry level insurance work providing information to consumers and industry via the agency Consumer Help Line, answering inbound email inquiries, and coordinating consumer complaint files. Work involves being online to answer insurance-related questions or processing requests for publications and analyzing complaints against insurance entities to assure that all possible violations of the Texas Insurance Code, and / or Texas Administrative Code are addressed. Procedures for answering phone calls, responding to email inquiries, and complaint processing are to be consistently followed; and all performance measure requirements are completed appropriately. Works under close supervision with minimal latitude for the use of initiative and independent judgment.

This position :

Qualifications : This position requires :

Additional job details :

Military Employment Preference : Get help translating your military work experience and training courses into civilian job terms, qualifications / requirements, and skill sets. To receive a military employment preference, you must submit the following documents, as applicable, with your application.

How to apply : All applications must contain complete job histories, including job title, dates of employment, name of employer, managers name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information. Submitted through Work in Texas : Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.