Administrative Assistant Senior Supporting Building Facilities Operations

Senior Administrative Assistant

The power of AEP comes from our valued team of unique employees. the best in the business! We're proud to be one of the largest electric energy companies in the U.S., powering over 5 million homes and businesses, spanning across 11 states. We're passionate about making an innovative difference in the communities we serve. We're powering the future today! This Senior Administrative Assistant opportunity will support our facilities operations team based at AEP corporate headquarters in Columbus, Ohio. Responsibilities are specific to the support needs of the facilities operations team to include sourcing vendors, invoice processing, preventative maintenance and facilities services request administration.

What You'll Do :

• Major Responsibilities : Under moderate to limited supervision, compose, prepare, review and / or process invoice documents and preventative maintenance requests which require some independent analysis, exercising moderate judgment and good working knowledge of company and / or department work procedures and obtain, assemble and organize data for use by supervisor or others.
• Establish and maintain filing and record keeping systems. Answer customer or public facilities services inquiries and follow up on routine inquiries as required. Maintain confidentiality of company matters and data as required.
• Communication and Interpersonal Skills : Effectively and clearly communicates instructions, ideas and department procedures and policies to customers, employees and managers in person, by telephone or by written or electronic means. Works effectively as a team member within the facilities department and, due to knowledge and expertise, participates on inter-department teams as requested.
• Customer Focus : Anticipates needs of customers, management, and department, providing recommendations for procedure revisions and efficiencies that improve customer service.
• Problem Solving and Initiative : Utilize independent judgment, initiative and knowledge of facilities department, company needs and goals in accomplishing work assignments. Reviews, initiates and recommends corrective actions or improvements to administrative practices. Informally recruits others inside and outside of department who are knowledgeable to assist in resolving administrative, clerical and technical issues.

What We're Looking For :

High school graduate or GED. Experience in utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.

The minimum experience necessary for this position should include a total of 3 to 4 years of related experience or the equivalent, normally obtained by progression through the classification of Administrative Associate.

Experience should also include varied business situations or circumstances which tend to favorably develop the job incumbent in terms of confidentiality, maturity, discretion, personal tact, judgment and initiative.

Must possess the ability to organize data and processes and communicate effectively, both orally and in writing. Displays good analytical and problem solving skills. Demonstrated proficiency with computers and the use of office oriented software products.

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Grade : SP20-004

Compensation Range : $25.23-31.54 USD

The Physical Demand Level for this job is : S Sedentary Work : Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide equal employment opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.