Service Writer Job at Tractor & Equipment Co. in in Billings

Overview

• Our Service Writer position located in Billings, MT is responsible for managing the administrative areas of our work orders and is an important role within our Service Department.
• This position works closely with our Service Supervisors to ensure that the work orders are accurate, complete and filed timely.
• Our service writers update work order data and associated service hours by regularly entering data on Cat software, and data entry of time cards.
• This position will also assist with other administrative work running and creating reports.
• The service writer will also help answer incoming phone calls and assist customers.
• A quick yet friendly approach is essential for this role where accuracy and attention to detail are preferred.

Qualifications & Experience Needed :

Company Benefits :

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems and SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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