Hiring: Business Analyst - CX Design / AI–NLU–NLPKey2Source • NC, United States
Hiring : Business Analyst - CX Design / AI–NLU–NLP
Key2Source • NC, United States
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job_description.job_card.job_descriptionProven experience as a Business Analyst in CX Design or AI / NLU / NLP domains. Strong understanding of voice / chat applications in customer interaction environments. Excellent analytical skills and ability to translate business requirements into technical specifications. Experience with Agile methodologies and project management tools. Strong communication skills, both written and verbal, with the ability to present complex information clearly. Ability to work independently and collaboratively in a fast-paced environment. Experience in the telecommunications industry.
Job title : Business Analyst
Work Location : Charlotte, NC (Onsite)
Duration : Long Term Contract
Must have skills :
- Business Analyst CX Design or AI / NLU / NLP knowledge
- Proven experience as a Business Analyst in CX Design or AI / NLU / NLP domains.
- Design and optimize CX features in voice and chat applications to enhance user experience.
- Leverage AI, NLU, and NLP technologies to improve the functionality and efficiency of communication tools
- Experience in the telecommunications industry.
Required Qualifications :
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Design Analyst • NC, United States
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