Telecom Construction Manager

Title : Telecom Construction Manager

Location : Waltham, MA 02451 (will be traveling in New Hampshire, Vermont, Maine areas)

Duration : 18+ months Contract with possible extension

Job Summary

The Field Performance Advisor (FPA) is responsible for driving optimal performance and continuous improvement among suppliers by conducting regular site visits, consulting directly with suppliers, and ensuring quality, efficiency, and compliance with Ericsson standards. The FPA works closely with internal teams and external partners to identify, implement, and standardize best practices across markets.

Key Responsibilities

Review and analyze site performance metrics, including :

• Cycle time
• Close Out Package (COP) first-time-right rate
• Job Hazard Assessment (JHA) compliance
• Ericsson tool utilization
• Build quality and customer-specific requirements
• Identify supplier performance gaps and provide actionable feedback to the Territory Director and suppliers.
• Partner with suppliers to correct, adapt, and respond to performance feedback.
• Conduct on-site root cause analysis of performance deficiencies and troubleshoot issues in real time.
• Ensure suppliers correct discrepancies related to safety and construction immediately.
• Plan and execute daily and weekly site and supplier visits strategically to meet key targets and improve overall market performance.

Collaborate with Ericsson’s Senior Construction Managers and Project Management teams to :

Support customer meetings and site access

Validate construction drawings

Facilitate project completion

Identify, design, and develop process improvements for supplier construction processes.

Work with automation teams to enhance Ericsson tools and drive efficiency and quality.

Collaborate with FPAs in other markets to identify systemic issues and propose cross-market improvements.

Collect and report supplier performance data to support process changes and new business cases.

Build strong relationships with suppliers to foster continuous improvement and two-way feedback.

Ensure supplier adherence to Ericsson and customer processes, methods, and tools.

Provide feedback on Ericsson and customer-specific training to improve delivery performance via Site Tracker and Power BI metrics.

Support quarterly Supplier Business Reviews (QBRs) by :

Reporting field findings on supplier performance

Recommending improvement actions

Executing assigned follow-up actions

Behavioral Competencies

Entrepreneurial and innovative mindset

Self-motivated; performs effectively with minimal supervision

Strong analytical and decision-making skills

Collaborative and consultative approach with suppliers and internal teams

Proficient in interpreting performance metrics and identifying improvement areas

Excellent planning and organizational abilities

Strong leadership, communication, and interpersonal skills

Promotes a positive work culture aligned with Ericsson’s core values

Key Interfaces

Internal :

Market Project Teams

Customer Unit (CU)

Customer Project Management

Environmental Health & Safety (EHS)

Automation and Operational Excellence Teams

People Function

External :

Customers

Third-Party Suppliers

Qualifications and Experience

Minimum of 7+ years of relevant work or industry experience

Bachelor’s degree preferred

Experience providing design solutions and operational guidance

Strong knowledge of general construction processes and procedures

Experience managing and directing general contractors and suppliers (Civils, Ground, L&A, Backhaul, Maintenance Work)

In-depth knowledge of Ericsson and customer construction / quality standards

Experience interfacing with customers, property owners, and stakeholders

Strong understanding of contracts (leasing, vendor, customer-facing) and financial acumen

Proven ability to build collaborative relationships with external partners

Leadership experience with a focus on performance improvement

Comprehensive understanding of applicable health and safety regulations

Completion of OSHA 30-hour Telecommunications Industry course

Experience with Ericsson equipment portfolio is a plus