Director of Credit and Collections Strategy

Description

Essential Job Functions :

• Oversee all credit and collections activities within a growing organization.
• Conduct a comprehensive review of current credit and collections policies, procedures, and systems, with a focus on effectiveness, scalability, and alignment with organizational growth.
• Design, develop, and implement enhanced credit and collections strategies that support improved cash flow, reduced delinquency, and minimized credit risk.
• Develop and implement performance metrics and reporting tools to monitor key indicators and ensure continuous improvement.
• Partner closely with sales, customer service, and finance teams to resolve complex credit and collections issues and ensure alignment across functions.
• Present actionable insights, progress updates, and strategic recommendations to senior leadership.
• Lead, mentor, and develop a high-performing credit and collections team.
• Ensure adherence to internal policies and external regulations governing credit and collections practices.
• Proactively identify and mitigate credit risk through thoughtful policy design and data-driven decision-making.
• Leverage technology and automation to streamline credit evaluation and collections processes.
• Stay informed on industry trends and evolving best practices, and apply relevant insights to strengthen internal capabilities.
• Support organizational growth by creating scalable frameworks that adapt to increasing volume and complexity.

Benefits :