Finance Data Analyst & Application Support Engineer V

V-Soft ConsultingCincinnati, Ohio

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Finance Data Analyst & Application Support Engineer V

Primary Location : Cincinnati, Ohio

V-Soft Consulting is currently hiring for a Finance Data Analyst & Application Support Engineer V for our premier client in Cincinnati, Ohio.

Education and Experience »

Advanced degree , computer science , engineering , mathematics preferred Staff management and ership Report writing and technical documentation skills Significant experience of ensuring delivery of high quality user support

Knowledge, Skills and Abilities »

Assist in the development of computer application systems.

Minimize service disruption and the facilitation of service restoration within agreed SLA’s.

Take ownership of the Incident Management process and act as the final point of technical escalation on clinical application issues, diagnosing root cause through a structured process of investigation.

Provide specialist professional advice and support throughout in relation to the support of all applications.

Undertake strategic planning in relation to application system upgrades, new releases and migration to new systems both local and national.

Develop and maintain Application Support standards and procedures and other documentation as required.

Works with business users and support staff to resolve problems involving custom applications.

Must Have :

ACH Business Acumen

CICS

PEP+ Functional Knowledge

WHAT YOU’LL DO :

Job Responsibilities :

To manage the life cycle of problems from problem identification, through root cause analysis, to the completion of associated remediation tasks of problems resulting from incidents in the production.

Root Cause Analysis activities to successfully identify root causes of problems.

Proactively identify problem trends and known error conditions and work towards a permanent solution.

Assist in the training and induction of new staff into the Application support team.

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

LI-MI1

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Application Support Engineer • Cincinnati, Ohio