Client Services CoordinatorPigott • Cedar Rapids, Iowa, USA
serp_jobs.error_messages.no_longer_accepting
Client Services Coordinator
Pigott • Cedar Rapids, Iowa, USA
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionManage small and dropship furniture orders from quote through installation including order entry vendor communication scheduling and client follow-up. Provide clients with regular updates and ensure timely resolution of any project issues. Track and communicate project milestones delivery dates and installation timelines with internal teams and external vendors. Meet with clients in person and on-site if project requires. Serve as the primary contact for service requests warranty claims and product issues post-installation. Manage all service requestions through completion and ensure financial accuracy. Work closely with vendors to process claims and ensure timely parts replacement or repair. Proactively communicate status updates to clients and maintain positive relationships throughout the process. Deliver an exceptional customer experience throughout all stages of the project and service lifecycle. Act as a trusted point of contact for clients providing proactive communication and prompt responses to inquiries. Collaborate with internal teams to ensure client expectations are clearly understood and consistently met. Handle issues or concerns with professionalism and empathy striving for effective and lasting solutions that maintain client satisfaction and loyalty. Provide prompt courteous and exemplary service to all customers both external and internal following the corporate vision and core values of Pigott. Demonstrate courtesy and professionalism consistently providing a timely response to every customer service inquiry. Support Pigotts commitment to quality by developing and maintaining position-specific procedures process instructions and / or forms to better serve the company and customers as necessary. Adhere to all guidelines as outlined in the Pigott Team Member Handbook . Accept responsibility for personal and professional development. Perform additional responsibilities at the request of the manager or the Pigott Leadership team. Demonstrate cooperation and teamwork in accomplishing the goals and objectives of the department. Adhere to Pigott corporate branding standards. Maintain confidentiality of business operations on behalf of Pigott and all clients. Bachelors degree in marketing communications business administration project management or a related field is required. Minimum one to three years of related work experience is required. Customer service experience in a service-related industry is preferred. Solid business acumen with a driven positive and professional attitude and strong work ethic. Strong problem solving decision-making skills with an emphasis on solution development. Ability to learn quickly. Demonstrated attention to detail with the ability to manage multiple complex projects simultaneously and in an effective and organized manner. Experience in working with cross-functional teams. Excellent interpersonal skills with the ability to take and give direction within a matrix organizational structure and team environment. Ability to develop strong relationships easily build rapport and earn the respect of colleagues and customers. Ability to think and act proactively. Ability to travel (as needed) to Pigott regional offices as requested by internal team members to support presentation and sales efforts. Ability to proficiently use a financial calculator in the development of astute pricing strategies. Demonstrated proficiency with Microsoft PowerPoint Microsoft Word and Microsoft Excel. Experience with Microsoft Publisher Keynote and CAP is a plus. Ability to listen understand and respond to external and internal customers needs promptly; customer service experience in a service-related industry preferred. Ability to work the time necessary to complete projects and / or meet deadlines.
Position Purpose :
The Client Services Coordinator (CSC) provides essential administrative and logistical support to the Project Management team to ensure the successful execution of furniture projects. This role assists with project administrative duties project closeout and oversees service and warranty requests from clients. CSCs are also responsible for managing small projects and dropship orders as assigned. The ideal candidate is detail-oriented organized customer focused with a strong ability to manage multiple tasks.
Possible Growth Opportunities :
Project Manager
Account Support Coordinator
Position Accountabilities & Performance Expectations :
Project Support & Administration
- Assist Project Managers with project administration including but not limited to punch submittals vendor chargebacks order tracking and scheduling.
- Play an active role in the project closeout process by compiling warranty care and maintenance documents for assigned projects.
- Support coordination between sales design operations and installation teams to ensure seamless project execution.
Small Order Management
Service & Warranty Coordination
Customer Service
Corporate Accountabilities & Performance Expectations :
Position Requirements :
Position Demands
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge skill and / or ability required. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Information
Pigott Inc. is an Equal Opportunity compliance with the Americans with Disabilities Act the Company will consider reasonable accommodations for qualified individuals with disabilities and encourage prospective team members and incumbents to discuss potential accommodations with the Company.
Required Experience :
IC
Key Skills
Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients
Employment Type : Full-Time
Experience : years
Vacancy : 1
serp_jobs.job_alerts.create_a_job
Client Service Coordinator • Cedar Rapids, Iowa, USA
Job_description.internal_linking.related_jobs
Our Company views employees as our most valuable asset, and the key to our success.We are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves.Co...serp_jobs.internal_linking.show_more
IDR Healthcare is seeking a travel CT Technologist for a travel job in Cedar Rapids, Iowa.Job Description & Requirements.
IDR Healthcare is an awarding winning staffing firm that believes it is a pr...serp_jobs.internal_linking.show_more
AlliedTravelCareers is working with TRS Healthcare to find a qualified Physical Therapist (PT) in Coralville, Iowa, 52241!.
TRS Healthcare is seeking an experienced Rehab Inpatient Physical Therapis...serp_jobs.internal_linking.show_more
The Patient Care Coordinator (PCC) serves an integral role in the multidisciplinary effort to identify and deliver quality and cost efficient healthcare to patients.
While the role is multifaceted, ...serp_jobs.internal_linking.show_more
Position Summary : • •Position operating out of Cedar Rapids, IA The Project Coordinator is responsible for developing, maintaining, and coordinating project submittals and creating project schedules...serp_jobs.internal_linking.show_more
Job Opportunity : Physical Therapist.Provides specialized healthcare services in a clinical setting.Works collaboratively with healthcare team members.
Maintains professional standards and patient ca...serp_jobs.internal_linking.show_more Monday - Friday, Daytime Hours, 40 hours / week.Under the direct supervision of the Manager or Director,.Services, will provide daily oversight of the assigned program and staff to ensure financial a...serp_jobs.internal_linking.show_more 
Job Opportunity : Physical Therapist.Facility : Coast Medical Service.Provides specialized healthcare services in a clinical setting.
Works collaboratively with healthcare team members.Maintains profe...serp_jobs.internal_linking.show_more AlliedTravelCareers is working with FlexCare to find a qualified Physical Therapist (PT) in Sioux City, Iowa, 51101!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians....serp_jobs.internal_linking.show_more 
GreenState Credit Union's internship opportunity will immerse you into GreenState's fun and fast paced environment! As a valuable member of our team, you will provide direct support to your...serp_jobs.internal_linking.show_more
Join a team that delivers excellence.Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience fir...serp_jobs.internal_linking.show_more
We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...serp_jobs.internal_linking.show_more
REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.
THRIVE AS A REGISTERED NURSE AT SEVITA.Hel...serp_jobs.internal_linking.show_more
Pharmacist-in-Charge (PIC) – Cedar Rapids, IA.Make an impact that reaches beyond prescriptions — in a role built on steady workflows, supportive teamwork, and clinical excellence.As the...serp_jobs.internal_linking.show_more
TRS Healthcare is seeking a travel Physical Therapist for a travel job in Coralville, Iowa.Job Description & Requirements.
TRS Healthcare Job ID #1359096.Pay package is based on 8 hour shifts and 40...serp_jobs.internal_linking.show_more We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income.
You’ll explore proven side-hustle models, try them out, and find...serp_jobs.internal_linking.show_more 
Amergis Healthcare Staffing is seeking dedicated RNs for our correctional openings in Coralville, IA.All shifts currently open! Full time, ASAP start, travel options available!.The Correctional RN ...serp_jobs.internal_linking.show_more
The Client Services Coordinator (CSC) provides essential administrative and logistical support to the Project Management team to ensure the successful execution of furniture projects.This role assi...serp_jobs.internal_linking.show_more
Project Superintendent Data Center - Traveling
The Weitz Company • Cedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel CT Technologist - $804 per week
IDR Healthcare • Cedar Rapids, IA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Travel Physical Therapist (PT) - $2,390 per week in Coralville, IA
AlliedTravelCareers • Coralville, IA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
RN-Patient Care Coordinator-Case Management
UnityPoint Health • Cedar Rapids, IA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Project Coordinator
Muth Electric • Cedar Rapids, Iowa, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Physical Therapist in Ely, IA - $10050 / month
VETTED • Ely, IA, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Supervisor Aging Services
UnityPoint Health • Cedar Rapids, IA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Physical Therapist in Robins, IA - $11197 / month
Vetted Health • Robins, IA, United States
serp_jobs.job_card.temporary
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Physical Therapist (PT) - $2,315 per week in Sioux City, IA
AlliedTravelCareers • Cedar Rapids, Iowa, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Mortgage Operations Intern
GreenState Credit Union • North Liberty, IA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Paramedic - Center Point
Lehigh Valley Hospital • Center Point, IA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Side Hustle Specialist (Evenings & Weekends)
Finance Buzz • Center Point, Iowa, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Nursing Manager Care Coordinator
Sevita • Cedar Rapids, IA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Pharmacy Manager
The Remedy Group • Cedar Rapids, IA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Travel Physical Therapist - $2,390 per week
TRS Healthcare • Coralville, IA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Side Hustle Coordinator (Part-Time Remote)
Finance Buzz • Center Point, Iowa, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time +2
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
$58 / hour - Corrections RN - All Shifts Available!
Amergis • Coralville, IA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Client Services Coordinator
Pigott, Inc. • Cedar Rapids, IA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30