Senior Analyst, Policies, Procedures, and Controls (PP&C)

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Description

CVS Health has an exciting opportunity to join our Pharmacy Services Finance Enablement team as a Senior Analyst on our Policies, Procedures, and Controls Team. The candidate will be responsible for the governance of policies and procedures across the Pharmacy Services Finance department along with supporting SOX, SOC, and Audit testing through providing support / evidence to our internal and external audit teams. This position will support compliance accountability and identify process enhancements / improvements to prevent future risks to Pharmacy Services Finance business areas. Key to this position's success will be attentive focus on details and raising concerns and issues immediately to management. CVS Health strives to continuously innovate around how we deliver outstanding customer service and improved operational efficiency.

Key Responsibilities

Support Policies, Procedures and Controls within Pharmacy Services Finance leveraging notifications and escalation as needed to meet internal and external requirements

Provide support to address and resolve any concerns or escalations within the department, especially when resolution requires expertise in Policies, Procedures, Standard Operating Procedures, or SOX Controls.

Work directly with Internal Audit Teams to ensure timely support of SOX and SOC Control testing. Ensure support and evidence is accurate and timely. Monitor the support for potential gaps in process

Work closely with PP&C Process Manager and Control Owners to close out potential audit findings identified through SOX Testing and Internal Audit Inspections performed by our SOX Control Assurance Team, internal and external Auditors

Support SOX testing as an initiative-taking approach to ensure Controls are functioning as designed

Ensure Policies and Procedures related to PS Finance Controls meet compliance requirements as specified by the Compliance Adherence Team.

Work closely with business area Subject Matter Experts (SMEs) to ensure all Policies and Procedures are fully reviewed annually and process change(s) mid-cycle are documented timely to maintain integrity of all Policies and Procedures

Manage the internal P&P Portal submission and approval process, ensuring all enterprise compliance requirements are met

Provide formatting and editing support as needed

Work with Business Process Owners and SMEs to provide expertise and guidance on developing new Policies / Procedures and Standard Operating Processes.

Work with business process owners to ensure the attestation of Policies and Procedures in their business area.

Oversee external distributions by securing necessary approvals and ensuring that documents adhere to redaction standards before being shared externally.

Assist in enhancing processes by engaging in projects with Process Improvement (PI) teams, identifying requirements for any missing documentation, and addressing those gaps to ensure that processes are documented and stored on the SharePoint site.

Required Qualifications

2+ years of experience in financial operations, healthcare and / or service operations

Ability to build strong relationships with business partners to provide value add consultation

Must possess the ability to pay close attention to details and assess risks to prevent gaps in organizational processes

Preferred Qualifications

Experience in an Audit, Compliance and / or Quality role

Experience in healthcare industry, including health insurance, PBM or pharmacy services

Experience in highly regulated industry and compliance environment

Experience with overly complex, inter-connected systems and business processes

Ability to work independently

Strong interpersonal and organizational skills

Strong written and verbal communication skills

Strong writing skills

Education

• Bachelor's degree required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is :

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit

We anticipate the application window for this opening will close on : 01 / 10 / 2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex / gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.