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Business Systems Analyst (SQL + REST API's) - Delta Dental
Business Systems Analyst (SQL + REST API's) - Delta DentalShiftCode Analytics • Oakland, CA, United States
Business Systems Analyst (SQL + REST API's) - Delta Dental

Business Systems Analyst (SQL + REST API's) - Delta Dental

ShiftCode Analytics • Oakland, CA, United States
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Interview : Virtual

Visa : USC, GC and GC EAD, H4 EAD

Hybrid : Oakland, CA

Must send the Month and Day of the Birthday & last 4 SSN with ALL submissions

  • DO NOT send any candidates with over 7 years of experience.....
  • (BIG MUST HAVE) Minimum 5 years and Maximum 7 years experience in Business Systems Analysis
  • (BIG MUST HAVE) Experience in SQL and RESTful API's is key for this position . pI's and Microservices experience on BSA projects.
  • (BIG MUST HAVE) Hands-on experience with RESTful APIs ( design, consumption, and documentation ).
  • (MUST HAVE) Proficient in SQL with the ability to write queries and pull reports .
  • (MUST HAVE) Demonstrated ability to produce clear process flows, SOPs, and API reference guides.

Job Description : (mid-level) Business Systems Analyst (SQL + REST API's)

  • Minimum 5 and maximum 8 years in business analysis or a related field.
  • Elicit, analyze, and document business requirements from stakeholders and documentation reviews.
  • Conduct detailed analysis of current processes, workflows, and systems to identify gaps and improvement opportunities.
  • Document existing processes end-to-end and produce up-to-date process flows.
  • Transform business needs into clear functional specifications, user stories, and use cases for IT delivery.
  • Own the creation and maintenance of process maps, flowcharts, and standard operating procedures.
  • Continuously learn new business domains and technology stacks to ensure documentation stays current.
  • Proactively seek out opportunities to learn and apply new tools, methodologies, and best practices.
  • Create and maintain an API playbook that serves as a reference for both business and technical teams.
  • Collaborate with product owners, Scrum masters, developers, and other IT teams to design solutions that align with requirements.
  • Validate proposed solutions through feasibility assessments and impact analysis.
  • Partner with QA / QE to define and execute test plans, cases, and scripts verifying functionality and usability.
  • Facilitate defect triage and drive timely resolution.
  • Serve as the liaison between business units and IT teams, fostering clear communication and alignment.
  • Build strong relationships with business partners, understanding their priorities and advocating for high-value solutions.
  • Provide regular status updates to stakeholders, highlighting progress, risks, and improvement opportunities.

    • Skills / Exp :

  • Proficient in SQL with the ability to write queries and pull reports.
  • Hands-on experience with RESTful APIs (design, consumption, and documentation ).
  • Demonstrated ability to produce clear process flows, SOPs, and API reference guides.
  • Excellent written and verbal skills; adept at presenting complex information.
  • Eager to learn, adapt quickly to new technologies, and take ownership of documentation quality.
  • Strong problem-solving skills and the ability to drive consensus across stakeholders.
  • Proactive self-starter who thrives in a fast-paced environment.
  • Familiarity with Agile / Scrum tools (e.g., JIRA, Confluence).
  • Experience with process-mapping tools ( Miro).
  • Good understanding of dental health insurance
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