IT Technical Writer

Job Title : Technical Writer – IT (Hybrid)

Location : Cincinnati, OH – Hybrid (3 days on site)

Employment Type :  Contract - 6 months (Possibility of extension)

About the Role

Vaco is seeking a highly skilled Technical Writer with experience in IT documentation to join our team. The ideal candidate will have a strong background in writing technical content for IT systems, applications, and processes. This role requires the ability to work closely with technical teams, project managers, and auditors to produce clear, accurate, and compliant documentation.

Experience working within controls frameworks (SOX, SOC, ISO, NIST, etc.) and knowledge of IT auditing requirements is a strong plus.

Responsibilities

Create, edit, and maintain technical documentation including system / process documentation, IT procedures, user guides, and policies.

Collaborate with IT, security, and compliance teams to ensure documentation aligns with organizational standards and regulatory requirements.

Translate complex technical concepts into clear, concise, and user-friendly documentation for both technical and non-technical audiences.

Support IT audits and control testing by preparing and maintaining required documentation.

Ensure version control and documentation governance practices are followed.

Conduct reviews with subject matter experts (SMEs) to validate content accuracy.

Qualifications

Bachelor’s degree in Technical Writing, Information Technology, Computer Science, or related field (or equivalent experience).

3+ years of experience in technical writing for IT or software environments .

Strong understanding of IT systems, security, or infrastructure.

Experience with documentation tools such as Confluence, SharePoint, MadCap Flare, or MS Office Suite.

Familiarity with IT controls, compliance frameworks, or auditing (SOX, SOC, ISO, NIST, HIPAA, etc.) preferred.

Excellent written, verbal, and organizational skills.

What We Offer

Hybrid work schedule (flexible onsite / remote balance).

Competitive compensation

Professional development and training opportunities.

Collaborative team environment with opportunities to work on impactful IT initiatives.

Determining compensation for this role (and others) at Vaco / Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco / Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .

• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to :

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.