Mental Health Specialist II

Posting Summary

Rutgers, the State University of New Jersey, is seeking a Mental Health Specialist II for the 988 Lifeline Services Department within Rutgers University Behavioral HealthCare.

Performs functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the 988 Lifeline Services. Receives telephone, chat and / or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.

Among the key duties of the position are the following :

• Models for clients’ good communication skills, recovery-oriented living skills, effective coping skills, and selfhelp strategies as observed by supervisor and as indicated by feedback from clients and team members
• As part of the Call Center, actively participates in ensuring that all service requests are handled in an effective and “client friendly” manner.
• Assesses service requests / referrals and responds in accordance with prescribed procedures.
• Assesses client’s condition in order to make / authorize an appropriate disposition.
• Assumes overall responsibilities for completion of all request and documentation for disposition.
• Documents assessments, interventions, and interactions with clients in a timely manner and in accordance with established policies.

FLSA Nonexempt Grade 99H Salary Details $25.30 per hour Minimum Salary 15.49 Mid Range Salary 50.00 Maximum Salary 150.00 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes :

For detailed information on benefits and eligibility, please visit : . Position Status Per Diem Working Hours 19 Standard Hours 19.00 Daily Work Shift Rotating Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. Union Description Health Care Prof Per Diem Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility None Qualifications Minimum Education and Experience

Certifications / Licenses Required Knowledge, Skills, and Abilities Preferred Qualifications Equipment Utilized Physical Demands and Work Environment Physical Demands :

Work Environment :

Special Conditions