Partner Service Manager

Job Title : Partner Service Manager.

Location : Remote (USA).

Pay : $80k-$95k annually.

Schedule : Mon-Fri 8-5 / 9-6 eastern.

Link to Peak Technologies' Career Page : https : / / jobs.dayforcehcm.com / en-US / peaktech / CANDIDATEPORTAL / jobs / 2141.

About the Role :

As a Partner Service Manager at Peak Technologies, you’ll oversee our network of third-party service partners to ensure exceptional service delivery, pricing competitiveness, and operational excellence. This role combines strategic partnership management with data-driven process improvement—ideal for a proactive, analytical leader who thrives in optimizing systems and building long-term partner relationships.

What You’ll Do :

• Lead and support a network of third-party service contractors through platforms like Field Nation.
• Manage partner performance, SLAs, and deliverables-implementing improvement plans as needed.
• Collaborate with internal teams to align project scopes, pricing, and Statements of Work (SOWs) with customer and company goals.
• Develop and execute strategies to enhance partner engagement, efficiency, and profitability.
• Evaluate market trends and pricing data to ensure competitive positioning.
• Identify process bottlenecks and implement scalable improvements using analytics and reporting tools.
• Foster a culture of accountability, collaboration, and continuous improvement across partner relationships.

What You Bring :

Why Peak Technologies :

At Peak, we connect people, process, and technology to drive efficiency and innovation for our clients. Join a company that values accountability, integrity, and continuous improvement - where your leadership will directly influence customer satisfaction and partner success.

Apply now to help shape the future of service excellence at Peak Technologies.

Link to Peak Technologies' Career Page : https : / / jobs.dayforcehcm.com / en-US / peaktech / CANDIDATEPORTAL / jobs / 2141

About Peak Technologies :

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.