German speaking Customer Success Account Managers for software company in Greece

German Speaking Customer Success Account Manager

Patrique Mercier Recruitment ES is seeking German Speaking Customer Success Account Managers to join an innovative software company based in Greece! If you have a knack for building relationships and a passion for technology, this role is an exceptional opportunity to contribute to the success of our clients while expanding your career in a dynamic environment.

As a Customer Success Account Manager, you will be responsible for managing a portfolio of clients and ensuring they maximize the value of our software solutions. Your expertise in client management will help foster strong relationships and drive customer success.

Your Responsibilities

• Act as the main point of contact for German-speaking clients, overseeing their account and providing tailored support.
• Develop deep knowledge of our software solutions and guide clients to leverage them for optimal results.
• Conduct regular check-ins and reviews with clients to assess satisfaction and identify opportunities for improvement.
• Collaborate with internal teams to resolve client issues and ensure a seamless experience.
• Analyze customer feedback and metrics to report on account health and success.