Office Manager
SERVPRO of Mayes and Wagoner Counties is hiring an Office Manager! SERVPRO of Mayes and Wagoner Counties offers :
- Competitive compensation
- Superior benefits
- Career progression
- Professional development
And more!
As the Office Manager, you will play a pivotal role in leading all office operations and ensuring timely delivery of all office process functions. This position involves a diverse range of responsibilities, from scheduling and customer service to financial administration, compliance documentation, HR support and other duties as necessary.
Key Responsibilities :
Answer phones, provide exceptional customer service, and maintain a detailed call logCoordinate franchise interdepartmental communication and activitiesMonitor National Accounts program complianceManage subcontractor certifications, insurance, and other documentation needsDeliver financial reporting as neededManage and disposition lead sourcesBill customers for services, process payments, and manage accounts receivableMaintain an organized file system and company calendar / scheduleCoordinate franchise website maintenance and perform public relations activitiesComplete daily bookkeeping activitiesManage Accounts Payable, Accounts Receivable, and cashflowAct as the Subject Matter Expert for all office related technology and processesEstablish processes to ensure office Key Performance Metrics (KPM) meet franchise goals / targetsAssist Senior Leadership Team as neededPerform other job duties as assignedPosition Requirements :
High school diploma / GED; Associate degree or Bachelor's degree preferredAt least 1 year of management and / or supervisory experienceAt least 3 years of customer service and / or office-related experienceProficiency in Microsoft Office and QuickBooks OnlineIICRC certifications preferredXactimate experience preferredConstruction management experience preferredExcellent written and verbal communication skillsExceptional organization and planning capabilities, strong attention to detailSkills / Physical Demands / Competencies :
This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law.
Each SERVPRO Franchise is Independently Owned and Operated.
