Bilingual Medical Front Desk Receptionist

Job Description

We are accepting applications for a friendly and organized Bilingual Medical Front Desk Receptionist fluent in Spanish and English to join our Temporary team. This role is the first point of contact for patients and is essential in providing excellent customer service and efficient front office support.

Key Responsibilities :

Greet and check in patients in a professional and welcoming manner

Answer and route phone calls in both English and Spanish

Schedule appointments and verify insurance information

Collect co-pays and process patient paperwork

Maintain accurate patient records and ensure HIPAA compliance

Assist Spanish-speaking patients with questions and forms

Support other administrative tasks as needed

Job Requirements

Qualifications :

High school diploma or equivalent required

Fluent in both Spanish and English (verbal and written)

Previous experience in a medical office or customer service role preferred

Knowledge of medical terminology and EMR systems a plus

Strong communication and organizational skills

Friendly, professional demeanor with attention to detail