Registered Client Service Associate

Registered Client Service Associate

Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) / Private Wealth Advisor(s) / teams on a daily basis. Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong interpersonal skills and will be able to assist clients with their everyday needs.

Duties and Responsibilities

Client Support

Provide service coverage for a Financial Advisor / Private Wealth Advisor / team including :

• Supporting the Financial Advisor / Private Wealth Advisor / team in cultivating and enhancing new and existing client relationships
• Executing money movement transactions at the request of the client and / or Financial Advisor / Private Wealth Advisor / team
• Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit)
• Entering profile information or pre-filling account documentation on client accounts and / or documents in a clerical capacity at the direction of the client and / or Financial Advisor / Private Wealth Advisor / team
• Educating or enrolling clients in digital tools (e.g. MSOnline, eSign, eAuthorization)
• Onboarding and maintaining client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and / or Financial Advisor / Private Wealth Advisor / team
• Providing existing clients with details around their account information (e.g., investment objectives, risk tolerance)
• Accepting or entering unsolicited orders and / or entering solicited orders in a clerical capacity at the direction of the Financial Advisor / Private Wealth Advisor / team
• Supporting the Financial Advisors / Private Wealth Advisors / teams' marketing strategy (e.g., website maintenance)
• Assisting Financial Advisors / Private Wealth Advisors / teams in delivering against their business plan and client service model
• Remaining current on all policies, procedures, and new platforms
• Participating in firm initiatives (e.g., training or education programs), special projects and / or other duties directed by local management

Administrative Support

Qualifications

Education and / or Experience

Knowledge / Skills

Reports To :

What You Can Expect From Morgan Stanley :

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M / F / Disability / Vet).