Senior Technical Claims Specialist, Commercial General Liability and Auto Complex

Senior Technical Claims Specialist

We are seeking a seasoned Commercial General Liability claims professional to serve as a Senior Technical Claims Specialist and enterprise subject-matter expert on complex and highly complex casualty matters. This is a high-visibility, high-autonomy role for a candidate who thrives on deep coverage analysis, strategic litigation and defense management, and handling high-exposure, multi-party claims across jurisdictions. The ideal candidate combines advanced CGL experience with sharp coverage-interpretation skills, strong judgment, and a proven track record of resolving difficult liability and coverage issues.

Why this role is compelling

• Lead ownership of complex / high-exposure CGL and Commercial Auto Bodily Injury claims and the chance to shape litigation and coverage strategy.
• Regular collaboration with coverage counsel, defense counsel, underwriting, reinsurance and senior management be the go-to SME.
• Opportunity to influence policy, processes and training across the claims organization.
• Authority to structure complex settlements and manage reserving for high severity matters.

Primary Responsibilities

This position can be filled by a remote employee; however, we do have in office requirements twice a month if you leave within 50 miles of a GRS Claims office aligned with one of the following : Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; Plano, TX; or Suwanee, GA.

Qualifications

About Us

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.