Care Management Assistant

InnovaCare Management Services Company, LLC Essential Job Functions

Provides administrative support to case manager and clinic team by :

Reviewing daily schedules to identify high-cost patients

Participate in daily clinic morning huddles

Participate in weekly UM / CM rounds

Perform task-driven outreach according to plan of care

Schedules follow up appointments after ED events

Send letters / reminder for patients not seen not established

Follow up with other teams for pending tasks completeness

Also :

Provides Tier Two patient outreach for short term case management

Follows up on referral / DME / specialists visits completeness with patients

Assists with required paperwork from hospitals. SNFs. LTAC, Home health

Tuck in calls to real time rising risk patients

Assists case manager and clinic staff with daily outreach for specific tasks

Confirm medication is being taken; Confirm patient attended specialist appointment and update goals; Confirm patient has received DME, HHC or any resources outlines in the plan of care

Minimum Required Education, Experience & Skills

• College degree or completion of college courses in healthcare, care management, or similar focus.
• Medical Assistant, health coaching, or care management prior experience preferred

Preferred Education, Experience & Skills