Health Care - Front Desk

Job Description :

We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in creating a positive experience from the moment they walk through the door or call our office.

Responsibilities :

• Greet and check patients in and out in a courteous and professional manner
• Answer incoming phone calls and respond to inquiries or route calls appropriately
• Schedule, confirm, and reschedule appointments using our scheduling software
• Verify and update patient information in the system
• Collect co-pays and handle basic billing or insurance questions
• Maintain a clean and organized front desk and waiting area
• Communicate with clinical staff to ensure smooth patient flow
• Handle administrative tasks as needed (e.g., filing, scanning, email)

Qualifications :