Health Care - Front Desk

Job Description :

We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a key role in creating a positive experience from the moment they walk through the door or call our office.

Responsibilities :

Greet and check patients in and out in a courteous and professional manner

Answer incoming phone calls and respond to inquiries or route calls appropriately

Schedule, confirm, and reschedule appointments using our scheduling software

Verify and update patient information in the system

Collect co-pays and handle basic billing or insurance questions

Maintain a clean and organized front desk and waiting area

Communicate with clinical staff to ensure smooth patient flow

Handle administrative tasks as needed (e.g., filing, scanning, email)

Qualifications :

High school diploma or equivalent required

Previous front desk, receptionist, or customer service experience preferred (medical or dental office a plus)

Strong communication and interpersonal skills

Excellent time management and organizational abilities

Comfortable working with scheduling and patient management software

Positive attitude and team-oriented mindset