Host- Restaurant

Job Summary : Unity in Diversity

Our team members are as diverse as our music venues.With its owned / operated / managedvenues,Live Nation Clubs and Theaters, a division of Live NationEntertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States.Live Nation Clubs and Theatersis the country’s preeminentgroup of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.

Our mission is to create a profitable andprincipled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence.Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.

Who are you?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Clubs & Theaters, our people embrace these qualities, so if this sounds like you, then please read on!

The Role :

TheRestaurant Hostis responsible formeeting, greetingand seatingall guests with a positive, friendly, helpful attitude and is a general source of information to all guests entering the House of Blues. Exudes pride and passion for the House of Blues Brand and Culture. Assisting in all areas of Host Stand Operations to help ensure ahigh-qualityguest experience.

What You Need :

Working knowledge of restaurant operations, seating procedures, guest relations, problem solving

Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills

Ability to diffuse possibly volatile situations with tact and diplomacy

Ability to seat guests in ahigh-volumerestaurant at a pace that maximizes efficiency of service and performance of overall operations

Ability to adhere to the HOB uniform and appearance policy

Efficient in basic computer skills

Flexible availability- Position may require days, nights, weekends and holidays

High skill level of Open Table and / or other reservation software

Point of Sales (POS) knowledge, preferable MICROS

Previous Customer Service / Host experience

Skilled in interpersonal communication and teamwork

Working environment isfast-paced, often loud and stressful

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25lbs.using proper lifting techniques

Wha t You’ll Do :

Understand the HOB Hospitality Zone

Greet all guests promptly and courteously in a professional manner

Control the flow of guests coming into the restaurant and those who are waiting for a table

Obtain guests’ names, number in party, physical description, arrival times and any needs for children when applicable

Direct guest to an appropriate location when on a wait

Utilizing the HOB reservation system, estimate and quote accurate wait times for tables

Show guests to tables, place menu in guest hands, wait for guest to be seated before leaving the table

Anticipate and respond to guest needs (guest satisfaction)

Market current and future shows, menu items and retail by placing all marketing literature on dining tables

Properly answer guest questions regarding the menu, music hall, events, related art, music, history and artists appearing at the House

Thank each guest for visiting the House and invite him / her to return in a friendly and sincere manner

Communicate to door host, kitchen and Manager on Duty the wait time, parties of eight (8) or more, and any planned special event; any and all information is necessary to ensure proper flow

Communicate to kitchen when large parties and special event parties have been seated

Keep host area clean and organized throughout the shift (shift mechanics)

Keep floor in host area free of spills, food, trash or other obstacles

Polish and clean all entry door windows throughout the shift

Maintain HOB safety and sanitation standards

Assist other employees and departments as needed (teamwork)

Adherence to standard operating procedures

Required to occasionally work Special Events that are scheduled throughout the venue

If the above description sounds like you and fits your background,applyonline atto join the Live NationClubs and Theatersteam today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.