Senior Vendor Relations Manager

Senior Vendor Relations Manager

At OPENLANE, we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advancedand uncomplicateddigital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values :

Driven Waybuilders : We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity : We seek to understand and improve our customers' experience.

Smart Risk-Taking : We transform risk into progress through data, experience, and intuition.

Fearless Ownership : We deliver what we promise and learn along the way.

We're looking for : A Senior Vendor Relations Manager with experience in vendor performance management and team leadership. You will be part of the PAR North America Operations team responsible for working closely with recovery vendors to ensure quality performance and compliance with PAR's standards. You will be involved in cultivating and monitoring customer and vendor relationships, hosting monthly vendor performance calls, and assisting in promotional efforts to vendors.

In this role, you will have the opportunity to use your experience in managing vendor relationships in automotive finance, leading a diverse and remote team, and analyzing data to implement process improvements. The ideal candidate will have at least five (5) years of automotive finance, repossession, or collections experience and prior management / supervisory / sales experience.

You are :

• A Strategic Leader. You will lead and oversee the Vendor Performance Managers and Vendor Relations team, providing the guidance needed to meet organizational objectives and develop strategies to improve vendor performance.
• Customer-Focused. You will cultivate, maintain, and monitor customer and vendor relationships, always holding the vendor relationship and level of customer service in the highest regard.
• Detail-Oriented. You will ensure the quality of performance and compliance set by PAR's standards, making sure all duties are performed within the scope of applicable laws and regulations.
• Data-Driven. You possess the ability to analyze data and provide regular feedback to the Sr. Director of Operations on findings and performance discussions, using insights to initiate change in the operational group.
• A Confident Communicator. You are comfortable hosting monthly vendor calls to discuss performance and partnering with internal and external partners as needed for project management oversight.

You will :

Where you work :

Your work is performed as a remote employee. Quarterly travel is expected to attend conferences and client meetings.

Must haves :

Nice to haves :

What we offer :

Compensation Range of Annual Salary : $80,000.00 - $110,000.00 (depending on experience, skill set, qualifications, and other relevant factors).