IT Business Analyst

DIVE IN TO A NEW CAREER WITH LESLIE'S :

Leslie’s Pool Supplies is the “World’s Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie’s. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie’s.

Job Overview :

We are seeking a highly motivated and experienced Lead QA with expertise in Point of Sale (POS) systems. Oracle X-Store is preferred, but those with experience on other large scale POS platforms are encouraged to apply. This role involves creating and executing test plans, troubleshooting, identifying defects, and collaborating with the development teams to ensure quality delivery of our POS solutions. Additionally, this position will monitor contract retail system QAs on-boarded to support various enhancement projects ensuring that QA standards are followed and quality work product is delivered.

Note : This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support.

This position is not open to agency submissions.

Responsibilities :

• Lead QA strategy and execution for POS systems and related retail technologies.
• Develop and manage test plans for functional, integration, and regression testing.
• Collaborate with cross-functional teams to align testing with business needs.
• Oversee automation efforts and improve test coverage across store systems.
• Manage defect tracking, triage, and resolution with development teams.
• Validate POS software updates in lab and store environments before release.
• Ensure quality across retail systems like inventory, payments, CRM, and loyalty
• Mentor QA team members and promote best practices.
• Support performance, load, and security testing efforts.
• Drive continuous improvement in QA processes and tools.

Qualifications :

Leslie's provides a robust benefits package, including :

Leslie’s recognizes a critical component to our continued success is our people . Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.