Brewery Technical Engineer

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY : $104,800 - $124,450, bonus and long-term incentive eligible

COMPANY :

Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That’s right, over 100 of America’s most loved brands, to be exact. But there’s so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

ROLE SUMMARY :

The Brewery Tech Engineer will manage IT / OT issues impacting personnel and processes across all departments. Responsibilities include handling IT / OT requests, troubleshooting and repairing systems, and developing training for process engineers and technicians.

JOB RESPONSIBILITES :

Provide solutions for IT / OT issues impacting personnel and processes across brewery departments.

Manage the IT / OT support backlog and allocate resources to ensure timely and effective resolution of requests.

Troubleshoot and repair a wide range of systems, including :

Thin Clients

HMI / SCADA interfaces

Printers and hardware peripherals

Software applications

Phone systems and VoIP

Digital workplace tools such as Microsoft Teams, OneDrive, SharePoint, and Outlook

Deliver off-hours “on call” support for critical system failures affecting production or communication.

Support and maintain digital collaboration platforms, including :

User access and permissions

Device synchronization issues

Integration with mobile and remote work environments

Develop training materials and standards to upskill process engineers and technicians in the use of digital workplace technologies and IT / OT systems.

Conduct root cause analysis and troubleshooting of recurring or high-impact issues.

Standardize and centralize IT troubleshooting procedures and process documentation.

Collaborate with North America and Global IT support teams to align on best practices and shared solutions.

Facilitate routine audits of IT Preventative Maintenance tasks and ensure compliance with digital security protocols.

Lead or support the development, documentation, and implementation of process improvements and new technology initiatives, including pilot testing and rollout of digital tools.

JOB QUALIFICATIONS :

Requires a bachelor's degree in engineering, computer science, MIS, or IT management.

Must be willing to travel up to 25% and demonstrate adaptability to necessary changes.

3-5 years of experience in IT support, engineering, or manufacturing essential

Proficiency in Microsoft Office 365 Platform mandatory

Strong interpersonal skills with a focus on customer satisfaction

Self-motivated with the ability to manage time and workload independently

Strong problem-solving and multi-tasking abilities, results-oriented, and customer-focused

Ability to leverage data for process improvements from applicable systems

Comprehensive knowledge of computer hardware, Windows OS, IT infrastructure, relational databases, and software monitoring

Excellent communication skills, both verbal and written

Experience in managing production processes is beneficial

Thorough understanding of network topologies, Cisco switches / routers, and Cisco Wireless Access Points

Preferred experience with Windows Server OS (2003+), Azure, Windows Desktop (7+), Active Directory, and SCCM

WHY ANHEUSER-BUSCH :

At Anheuser-Busch, our purpose is to create a future with more cheers. For more than 165 years, we have delivered a legacy of brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. 99 percent of the products we sell in the U.S are made in the U.S. with more than $700 million in high-quality ingredients sourced from American farmers and more than $7 billion in goods and services purchased from U.S. suppliers, and we have invested nearly $2 billion in our 100 facilities across the country over the past five years. Through these investments, and as a leading American manufacturer and the nation’s top brewer, we drive economic prosperity nationwide through investments in our people, facilities, and communities. We are the only brewer that invests in the U.S. at this scale.

BENEFITS :

Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts

Life Insurance and Disability Income Protection

Generous Parental Leave and FMLA policies

401(k) Retirement Savings options with a company matching contribution

Chance to work in a fast-paced environment among a company of owners

Free Beer!