Remote Call Center Representative

Dream big, work remotely. Now hiring talented CSRs from AZ, DC, FL, IL, KS, MO, NY, NC, OH, OR, TN, MD, NJ, SC, VA, and WA!

Adecco is hiring immediately for Remote Call Center Representatives with our client. As a Call Center Representative, you will handle high-volume inbound and outbound calls, follow scripts verbatim, and navigate multiple systems while entering data accurately. The role involves resolving customer issues efficiently, using Microsoft Teams for communication, and adhering to assigned schedules. It requires strong attention to detail, reliability, and the ability to work independently in a remote, seated environment.

What's in this for you?

Weekly pay starting at $ 18.00 / hr.

Competitive benefits with options such as medical, dental, vision, and 401(k)

Generous Referral Bonuses

Requirements :

Must reside in one of the following states : AZ, DC, FL, IL, KS, MO, NY, NC, OH, OR, TN, MD, NJ, SC, VA, WA

High School Diploma or GED

At least 1 year of customer service experience, preferably in a fast-paced, high-volume call center

Must communicate effectively in English, with strong verbal and written abilities

Ability to read a script verbatim and navigate multiple systems simultaneously during calls

Proficient in Microsoft Teams

Strong problem-solving, interpersonal, and active listening skills, with exceptional attention to detail and organizational abilities

Reliable and punctual with strict adherence to assigned schedules; Flexible availability to support shifts between 9 AM - 9 PM (local time)

Comfortable working remotely while seated for extended periods

Use of Personal Equipment : Employees must provide and use their personal devices to fulfill job responsibilities

Must provide a recent PC speed test and hardware specifications (to be submitted with resume)

Use of Personal Equipment Requirements :

Internet Connection :

High-speed internet (No Wi-Fi or mobile hotspots)

Cat5E Ethernet cable connection

Minimum download speed : 20 Mbps

Minimum upload speed : 5 Mbps

Jitter must be below 10

Hardware Requirements :

Windows 10 or higher

Processor : Intel i5, AMD Ryzen 5, or better

Minimum RAM : 8 GB

Hard Drive : Minimum 237 GB storage

Dual monitors, keyboard / mouse, headset, and a functioning laptop or desktop

Verification Required :

• Must provide recent speed test results and PC specifications

Click on apply now for immediate consideration for these Remote Call Center Representative positions.

Pay Details : $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.