Assistant Manager

Position Overview :

In this role, you will assist the General Manager in leading the retail team and overseeing day-to-day operations. The ideal candidate for this job shines brightly when it comes to setting a good example and keeping coworkers motivated. He / she will foster a culture of teamwork and camaraderie with communication being at the forefront of team building.

Job Functions :

Create and promote a healthy team culture where individual employees have the capacity and feel empowered to work autonomously while striving to meet a common collaborative goal

Lead and inspire team members to continuously grow, learn, and evolve personally and professionally

Help build an exceptional team that will uphold and deliver the mission, vision, and goals to employees and customers

Set a prime example of professionalism, integrity, and dedication for the entire team to follow

Execute daily operations with meticulous attention to detail

Work closely with all team members to ensure every customer interaction is met with an exceptional level of service and product knowledge, enhancing overall customer satisfaction

Collaborate with the General Manager to train and mentor staff, fostering a high-performing team culture that thrives on adaptability and resilience

Implement rigorous inventory control practices to minimize shrinkage

Oversee stringent cash handling procedures, meticulously managing registers, reconciling daily transactions, and ensuring accuracy and security

Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth

Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals

Uphold the highest standards of compliance with local and state regulations, guaranteeing the dispensarys ethical and legal operations

Mediate and resolve customer / employee concerns and conflicts with the highest level of professionalism, defusing challenging situations

Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes

Regularly assess floor leads to offer constructive feedback that aids in their professional development

Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team to ensure a smooth operational flow

Other duties may be assigned

Qualifications :

Minimum 21 years of age

Minimum of 2 years of retail management experience

23 years in retail / hospitality management

Open availability : able to work days, nights, holidays, and weekends

Strong computer skills including proficiency in Microsoft Office

Physical Demands :

Prolonged periods of standing, sitting at a desk, and working on a computer

Must be able to stand for prolonged periods of time, bend, kneel, squat, and twist