Assistant Security Manager

Assistant Security Manager

Four Seasons Hotel Silicon Valley is currently looking for an Assistant Security Manager.

Essential function of the job :

• Project an image of friendliness, professionalism and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
• Honor the guest, employee, and hotel confidentiality policy.
• Act as a liaison with all law enforcement agencies, city and federal agencies and hotel associations.
• Ensure the protection of guests, patrons and associates; their property, hotel property, building and grounds. Enforce hotel rules, regulations and policies as well as the departments rules, policies and standards.
• Provide assistance on ground level entrances to ensure smooth pedestrian and vehicular traffic while promoting a welcoming and helpful environment.
• Promote safety awareness and enforcement throughout the hotel to reduce accidents and loss by providing training as required. Initiate and assist with Worker's Compensation reports.
• Patrol building noting and correcting safety, security, and fire hazards.
• Respond properly in any hotel emergency safety situation.
• Manage and supervise the day-to-day Security team of the property to ensure the safety and security of all guests, personnel and property.
• Assist in implementing all policies and procedures regarding security and safety.
• Assist in select, train, schedule, discipline and direct officers in all aspects of security policies and procedures.
• Assist training manager with training in fire life safety, OSHA required training, TIPS, BBP, Haz-Com, and other safety training.
• Assist the Lead With Care Committee by organizing a monthly meeting and ensure the property is on track to meet all LWC annual goals
• Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
• Write comprehensive incident reports and conducts through investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Initiates and assists General liability reports. Promotes loss prevention through training and awareness throughout the building to reduce claims.
• Respond to all emergency call including Emergency Response Team calls. Will assist in the Fire Command Center when needed. Display complete knowledge of the Fire / Life System and all support systems, their functions and emergency response procedures.
• Other duties as assigned.

Additional Job Description :

What to Expect :