Virtual Sales Rep I

Company Description

At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https : / / global.allerganaesthetics.com / . Follow Allergan Aesthetics on LinkedIn.

Allergan Aesthetics | An AbbVie Company

Job Description

AbbVies Austin-based Virtual Sales is a professional team of virtual sales personnel that supports existing field sales, operational, and marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.

Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and other channels to create, nurture, and expand relationships with healthcare professionals to achieve brand objectives.

Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis to foster growth of an expanding customer base through creating positive customer interactions and lasting relationships.

Core duties include :

• Ability to use virtual sales techniques to positively engage with an assigned list of healthcare professionals.
• Establish phone presence - commanding and engaging, ability to create rapport, network, build, and maintain productive business relationships.
• Engage targeted healthcare professionals in promotional communications in accordance with policies and procedures set by the program.
• Verify and complete required data entry including details of the targets responses, notes, and any follow-through actions in accordance with policies and procedures, ensuring data integrity.
• Manage daily sales call activity to optimize time and maximize the achievement of program objectives.
• Listen and respond appropriately to customer needs and questions, thereby ensuring acceptance of, or agreement with a call plan objective.
• Successfully complete all required training and meet training expectations to service customers within the parameters of the program.
• Demonstrate effectiveness working independently and in a team environment.
• Meet and exceed established daily and monthly call volume metrics successfully.
• Process customer requests related to product samples and literature programs in a timely, accurate, and professional manner.
• Display ability to thoroughly answer questions related to the process of securing product samples and literature, including mandatory signatures required to execute delivery.
• Provide information pertaining to additional sources of information and services regarding products, such as referral to websites or other appropriate AbbVie resource.
• Project a professional company image through all phone interactions and establish ongoing relationships with clients by providing prompt and accurate service.
• Assist with various tasks as assigned including reports and presentations to support team objectives.
• Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and / or questions using scripted responses.
• Effective and timely communication with the Virtual Sales Manager.
• Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

Qualifications

Education and / or experience :

Desired knowledge

Additional skills

Daily activity goals, metrics

LI-AA

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law :

The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the time of this posting based on the job grade for this position. Individualcompensation paid within this range will depend on many factors including geographic location, and we may ultimatelypay more or less than the posted range. This range may be modified in the future.

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical / dental / visioninsurance and 401(k) to eligible employees.

This job is eligible to participate in our short-term incentive programs.

Note : No amount of payis considered to bewages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefitsthat are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid andmay be modified at the Companys sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled.

US & Puerto Rico only - to learn more, visit https : / / www.abbvie.com / join-us / equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more :

https : / / www.abbvie.com / join-us / reasonable-accommodations.html