Sales Coordinator 1

The Sales Coordinator 1 is responsible for coordinating the day-to-day activities pertaining to the sale and rental of equipment.

The incumbent in this position is expected to model the following practices daily : 1) Demonstrate alignment with the companys mission and core business values; 2) Collaborate with key internal / external resources; 3) Participate in ongoing self-development.

Essential Functions :

• Models promotes reinforces and rewards the consistent use of HOLTs Values Based Leadership (VBL) tools models and processes to ensure alignment with our Vision Values and Mission
• Acts as the primary contact for internal customers as it pertains to Sales Demos Loaners Heavy Rentals and RPOs
• Assists until able to manage all logistics from order through delivery with transport parts and service to meet customer requests; this could encompass order receiving knowledgeable equipment sourcing account set up and delivery
• Assists until able to manage the life of rentals including contract management insurance coverages customer pricing machine utilization service requests accurate invoicing and credits; requires multitasking through several platforms such as Irental Vision Link Straight Docs DSI and DBS
• Ensures accurate process is followed for CAT Commercial in store credit card sales authorizations and credits
• Schedules delivery and pick-up of inventory to maintain appropriate work tool stocking levels by transferring from supply hubs
• Serves as process owner of Product Health Loaners via ; responsibilities entails being the liaison with CAT support representatives sales management and internal parts and service departments to ensure maximum reimbursement
• Issues and receives vendor purchase orders through CODA
• Responsible for answering incoming customer calls via RingCentral inputting leads in Texada and transferring requests to other departments
• Maintains and supports the Retail Customer Experience program to include machine staging signage and handling walk-in customer visits
• Serves as primary contact for all sales and rental asset prioritization through service departments via ; requires a strong ability to communicate and influence requests to support our customers equipment availability needs
• Requires regular and punctual employee attendance
• Works safely always and adheres to all applicable safety policies; complies with all company policies procedures and standards
• Performs other related duties and fulfill responsibilities as required

Knowledge Skills and Abilities :

Education and Experience :

Supervisory Responsibilities :

None

Travel :

Physical Requirements :

Work Environment :

Disclaimer :

Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.

#LI-HCT

Required Experience :

IC

Key Skills

Sales Experience,Microsoft Office,Customer Service,Hotel Experience,Hospitality Experience,Basic Math,Microsoft Powerpoint,Salesforce,Filing,Project Management Software,Administrative Experience,Sales Support

Employment Type : Full-Time

Experience : years

Vacancy : 1