Bilingual Member Advisor

Join Our Award-Winning Team as a Bilingual Member Advisor at our Jasper Service Center! Forbes has recognized Hoosier Hills Credit Union as one of Indiana’s Top Three Credit Unions again in 2025, for the third consecutive year ! Do you have a strong grasp of retail and Credit Union products and services, along with a proven track record of sales and service excellence? Are you ready to be the key player in delivering outstanding member service? If you’re ready to make a meaningful impact in our members' lives and our community, we’d love to meet you! Including health insurance, retirement plans, paid time off and much more. A Rewarding Career : Be part of a team that’s dedicated to making a difference in the lives of our members and the community. Opportunity Overview : As a Bilingual Member Advisor (MA) at Hoosier Hills Credit Union (HHCU), you'll be the cornerstone of our commitment to delivering exceptional Member service. Your role is pivotal in establishing and nurturing relationships with Members, ensuring they receive personalized advice, and connecting them with products and services tailored to their financial goals. You will handle transactions, provide account services, and offer guidance on a range of financial needs while striving to exceed member expectations. Provide Financial Guidance : Offer insightful budget counseling and financial advice tailored to individual Member needs. Ensure Compliance : Follow procedures for daily operations and stay updated with regulatory requirements. Collaborate and Contribute : Communicate effectively with your team, share important updates, and support branch events and community outreach. Grow and Learn : Engage in continuous learning and self-improvement to drive personal and team development. What We’re Looking For : Educational Background : High school diploma or equivalent required. Language Knowledge : Must be fluent in both Spanish and English, with strong verbal and written communication skills in both languages. Ability to translate documents, interpret conversations, and communicate effectively with Spanish-speaking Members and Team Members. Relevant Experience : 1-2 years in a retail or customer service role in the financial industry with cash handling and clerical experience. Strong grasp of retail and Credit Union products and services, with a proven track record in sales and service excellence. Lending Knowledge : Loan training and an understanding of lending principles are preferred. Ability to analyze data and make informed decisions in various situations. Apply Now and take the next step in your career with Hoosier Hills Credit Union. Hoosier Hills Credit Union is an Equal Employment Opportunity Employer. PM19 Compensation $22.51 - $33.76 per hour Compensation details : 22.51-33.76 Hourly Wage PI06897867c078-25448-39206002