Position Overview
We are seeking a highly skilled, results-driven Project Manager to lead client implementations of our Intelligent Data Warehouse (IDW) and its applications, Reveal and Discover, as well as manage key internal development initiatives. This role requires exceptional organizational skills, a deep understanding of technology-driven projects, and the ability to communicate seamlessly between clients, engineers, and business stakeholders. You will keep complex projects moving forward, ensure deliverables are met on time and on budget, and make sure everyone stays aligned and accountable. Please note that this is a hybrid role with Tuesdays, Wednesdays, and Thursdays in our South Bend, Indiana office.
Essential Duties & Responsibilities :
Client Implementation Management
- Lead end-to-end project delivery for client implementations of IDW, Reveal, and Discover — from kickoff to go-live and post-implementation review
- Develop and maintain detailed project plans, timelines, and resource allocations, ensuring milestones are met
- Serve as the primary point of contact for internal teams, setting expectations, providing status updates, and addressing risks and issues
- Facilitate smooth handoffs between internal teams and the client’s team throughout the implementation process
- Coordinate with engineers, client success, and the product team to ensure technical requirements are understood and delivered accurately
- Monitor and manage scope, budget, and timelines to prevent overruns and delays
- Ensure proper documentation is maintained for all client-facing projects
- Raise the red flag early and often when risks, delays, or scope changes threaten project success - ensuring management and the executive team are never caught by surprise
Internal Development Project Management
Manage internal product development initiatives, enhancements, and cross-functional technology projectsWork closely with engineering, data science, and product teams to translate business needs into actionable project plansTrack progress, identify blockers, and keep leadership informed with clear, concise updatesEnsure project deliverables meet agreed-upon quality and functionality standards before releaseStakeholder & Team Coordination
Proactively identify potential risks, dependencies, and conflicts, and drive resolutionKeep all parties aligned on priorities and deliverables, effectively “wrangling the cats” when multiple teams and personalities are involvedCreate and maintain transparency through reporting tools, dashboards, and regular check-insProcess & Continuous Improvement
Implement and refine project management best practices, templates, and workflowsRecommend and apply tools for project tracking, communication, and documentationFacilitate post-project reviews to identify lessons learned and improve future performanceStay current on project management trends, tools, and certifications to enhance the company’s delivery capabilitiesRequired Skills :
Proven track record of managing technology projects (preferably SaaS, analytics, AI, or data platform implementations)Strong understanding of software development processes and data-related projectsDemonstrated ability to lead client-facing projects with professionalism and polishExceptional organizational, communication, and facilitation skillsAbility to work effectively with engineers, data teams, and business executivesPMP, CSM, or other relevant project management certification preferredComfortable managing multiple concurrent projects in a fast-paced environmentAdept at both high-level strategic thinking and detailed execution trackingStrong and resilient under pressure - able to hold the line on scope, timelines, and quality, even when facing pushback; confident in delivering both positive and tough messages with professionalismWhat's in it for You?
Opportunity to work in the booming field of analytics and AI alongside some of the brightest minds in the industryOpportunity to work with cutting-edge technology in a casual, fun environmentOpportunity to be a part of a local company committed to making a difference in our communityChance to work with a rapidly expanding tech companyFree snacks and an unlimited supply of coffeeSocial events such as happy hours, game nights, holiday parties, birthday celebrations, movie days, ice cream sundae bars, fancy coffee carts, company softball team, etc.Competitive salary and benefits package including health, vision, dental and life insurance and 401(k) plan