Enrollment Representative I

Role Name : Enrollment Representative I

Location : Columbia, SC 29203

Work Environment : Remote (after 3-week onsite training, based on performance)

Schedule : M-F 8am-4 : 30pm (OT as needed)

Contract length : 3 months assignment with possible conversion

Job Summary :

Duties / About the role :

• Responsible for daily workflow activities to include the following membership / enrollment activities : processing of applications for new enrollments, terminations / cancellations, changes, renewals, and database updates.

Day to Day :

Work environment : Typical office environment

Team Info : Our overview is to process enrollments, email inquiries and terminations received from group submissions. We ensure all is processed correctly and timely from beginning to end. We want every member to have smooth experience from enrolling to using the benefits

Any extra / additional job info : NA

Job Requirements :

Required Experience : None

Required EDU : High School Diploma or equivalent.

Required Certification or licenses : NA

Required Software and Tools (Hands on experience required) : Microsoft Office

Soft skills : NA

Nice to have / Preferred skills : 1 year-of customer service, administrative / clerical support, and / or membership / billing / accounts experience.