Technical Account Executive

Technical Account Executive

It's an exciting time for Clerk, coming off a year of record user growth and product launches that further our vision of making authentication and user management intuitive and enjoyable. Technical Account Executives at Clerk help customers integrate and build on our platform from developers integrating authentication into their app for the first time, to popular technology companies building complex identity and access management systems.

This is not a traditional "AE + SE" pairing. You'll be both the technical and commercial owner for your accounts : guiding customers through onboarding, unblocking them technically, handling pricing and contracts, and ensuring long-term growth.

What You'll Do

• Own a set of high-potential accounts, ensuring successful launch, adoption, and ongoing expansion.
• Qualify and prioritize inbound opportunities, while experimenting with selective outbound in high-value segments.
• Lead discovery and demos with external audiences of all kinds from engineer to CXO to understand business objectives and translate requirements into solutions.
• Oversee onboarding in collaboration with field-facing teams, ensuring customers enjoy amazing user management experiences.
• Contribute to the team's revenue and retention goals by building trusted relationships and increasing customer lifetime value.
• Spend some time analyzing our processes and instigating changes to help scale our user operations.
• Surface customer insights to product and engineering, ensuring the roadmap reflects real-world needs.

Who You Are

Benefits