This position is responsible for leading and managing a small team for the support of a multi-location national health and fitness organization. You will install, configure, troubleshoot and diagnose workstations, LANS, WANS, servers, and virtual environments. This position works at our corporate office and on premises only. Responsibilities include, but are not limited to : Responsibilities :
- Maintain essential IT operations, including VPNs, operating systems, security tools, applications, servers, email systems, laptops, desktops, routers and firewalls, software, and hardware
- Perform server administration tasks, including user / group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
- Ensure the organization follows all Best Practices concerning technology security
- Monitor datacenter health and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
- Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates, support internet, intranet, LANs, WANs, and network segments
- Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed
- Support internal VOIP technologies (Sip, IAX), including an Asterisk telephony systems (Analog and Digital)
Requirements :
Partner with internal and external stakeholders to communicate project status, activities, and achievementsAssisting IT Director as neededEnsures that all required documentation (daily reports, checklists, etc.) are completed in a timely mannerOther Skills :
Ability to solve problems in a stressful situationEnsures work area is maintained and organized at all timesPresent a professional appearance and demeanor at all times when representing the Genesis Health ClubsParticipate in developing strategies to support organization goals and objectivesDevelop and build a team atmosphere among the departmentAbility to respond to common inquiries or issues quicklyExpectations :
Bachelor’s degree in technology or computer science is preferredStrong oral and written communication with members and staffAbility to work well with othersTwo years field experience or equivalent certificationPhysical Requirements :
Ability to stand for long periods of timeAbility to lift up to 35 pounds