Operations Supervisor

Operations Supervisor

NotaryCam is seeking an Operations Supervisor to oversee our support team. This role is critical in ensuring that our customers receive exceptional service and that our support operations run smoothly and efficiently. The Operations Supervisor will be responsible for managing a team of support agents, monitoring performance, implementing process improvements, and ensuring compliance with industry standards. Additionally, this role involves managing and coordinating operational / business strategies and activities for a functional or geographic segment (ex. division) of the organization.

Job Responsibilities :

• Manages and coordinates department operation activities
• Participates in developing, interpreting and implementing policies and procedures for the department
• Assigns or delegates responsibilities for specified work or functional activities and ensures attainment of operating goals
• Serves as a resource in providing work direction and assistance in resolving issues as they arise
• Supervises the daily activities of support or team members
• Sets priorities for the team to ensure task completion; coordinates work activities for direct reports
• Problem solving is guided by policies and procedures; receives guidance and oversight from manager
• Applies operational business practices and coordinates with other closely related areas to improve efficiency
• Impacts the quality, efficiency and effectiveness of own team and its contribution to the department
• Uses judgment to identify, troubleshoot and resolve day-to-day technical and operational problems
• Explains information, conveys performance expectations and handles sensitive issues
• Has formal supervisory responsibilities; coordinates resources and sets daily priorities of direct reports to meet operational objectives
• Performs all other duties as assigned by management

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Experience :

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Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Pay Range & Benefits

$51,061.24 - $85,102.07 Annually. The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range. Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.