Associate, HR & Payroll Administration

Position Title : Associate, HR & Payroll Administration

Location : Hybrid in Grand Rapids, MI or Raleigh, NC or Charlotte, NC

Employment Type : Full-Time

Company Overview :

Highstreet Insurance Partners (Highstreet) is one of the fastest-growing insurance agencies in the U.S. Founded with the mindset of putting people first, Highstreet brings technical expertise and industry experience together to serve and protect customers while providing agencies with the tools and resources to grow. We love to help people pursue life's opportunities with tenacity and confidence to create stronger, more resilient communities. We do it for all our futures.

Role Overview :

The role requires a seasoned payroll professional with expertise in managing complex payroll processes, maintaining compliance and ensuring the accuracy and timeliness of payroll functions processing payroll for 200+ employees.

As a trusted partner to both our internal teams and agency partners, you will ensure smooth payroll processing, maintain compliant and accurate payroll records, troubleshoot payroll related issues and provide key reports to support data-driven decisions. Success in this role will require building strong relationships, problem solving and a focus on continuous improvement of our payroll and HR systems.

Key Responsibilities :

Payroll Processing & Compliance

• Accurately prepare, process and review bi-weekly payroll for Highstreet employees.
• Troubleshoot and resolve payroll discrepancies, including missed deductions, direct deposit errors and the processing of manual paychecks.
• Ensure compliance with applicable tax codes, benefit deductions (e.g., 401(k), health insurance) and other payroll-related items.
• Oversee the administration of employees paid time off (PTO) balances and policies to ensure consistency and compliance.

Audit & Record Maintenance

Payroll Reporting

Employee and Agency Partner Support and Issue Resolution

System Optimization & Process Improvement

Garnishments & Unemployment Claims

Required Skills & Qualifications

Experience

Education

Skills

Personal Attributes

Work Environment

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position as described above.

If you are a highly skilled payroll professional with a passion for accuracy and a commitment to delivering excellent customer service, we encourage you to apply and join a dynamic, growing company that values its employees and partners. Together we can drive success and create stronger, more resilient communities.