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Shop Supervisor - Machine- HOLT CAT

Shop Supervisor - Machine- HOLT CAT

BD Holt CompanyCorpus Christi, TX, US
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Job Description

Job Description

This position is primarily responsible for meeting production goals, monitoring shop repair, and services. Other responsibilities include a review of all flat rates in a timely and accurate manner; communication daily with the Manager about schedule and job / turnaround time and scheduling workload between departments and salespeople.

Areas of responsibility : Leads and manages the physical and human resources of a section of the service department.

Essential Functions :

  • Provide accurate and timely daily updates on production and manpower available to the Manager in order to provide customer satisfaction and scheduling of new work.
  • Establish and mutually agree upon and communicate job expectations to internal and external customers to ensure customer satisfaction according to our mission and core business values.
  • Review all flat rate quotes and projects to ensure a fair return on our company investment and provide a fair value to our customers.
  • Establish; monitor and evaluate quality control standards for all jobs. (Develop a standard of performance for all shop employees.)
  • Provide the Manager with service a SIMS report ensuring work order accuracy and proper information for warranty claims.
  • Provide the Manager with machinery and tooling requests for capital budget consideration. This information must include pricing and availability.

Qualifications :

A qualified candidate must have the following skills or abilities :

  • Minimum 5 years of shop repair and troubleshooting experience .
  • Previous supervisory or leadership experience is highly desired.
  • Must have GED or High School diploma.
  • Must be proficient with computers. (Excel, Word, Outlook)
  • Must be a well-organized, thoughtful, and self-motivated person with good people skills.
  • Must have a steady employment history.
  • Exceptional customer service skills. Must be able to interact well with customers and fellow employees.
  • Must have a valid driver's license.
  • Must be able to obtain a forklift license within 30 days of employment.
  • Ability to frequently reach, bend, walk, etc.
  • Able to stand for extended periods of time.
  • Excellent attention to detail and accuracy is required.
  • Must be capable of working in a fast-paced environment.
  • Must be highly organized and have excellent attention to detail.
  • Must have excellent attendance and work performance.
  • Must be self-motivated with a high commitment to completing tasks in a timely manner.
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    Machine Shop Supervisor • Corpus Christi, TX, US