Leasing Specialist- Model Tobacco (Richmond, VA)
Model Tobacco, a premier multifamily community in Richmond, VA, is seeking a professional, energetic, and customer-focused Leasing Specialist to join our team at WPM Real Estate Management. This is an excellent opportunity for candidates with at least 2 years of multifamily leasing experience and a background in sales or customer service.
As a Leasing Specialist, you'll serve as the first point of contact for prospective residents and play a key role in fostering resident satisfaction, planning community events, and supporting daily operations.
Key Responsibilities
- Welcome and assist prospects, residents, and vendors with professionalism and enthusiasm
- Conduct property tours and follow up on leads to convert prospects into new residents
- Guide applicants through the leasing process, including collecting and processing all required documentation
- Maintain accurate records, including traffic reports, vacancy logs, and resident files
- Coordinate move-ins and ensure apartments are prepared and move-in ready
- Support resident retention efforts by planning and participating in community events
- Assist with marketing initiatives, outreach activities, and promotional events
- Provide administrative support to the Property Manager, including correspondence and file management
- Answer phones and assist with general office operations
- Perform light cleaning of apartments and common areas as needed
Qualifications
Minimum 2 years of multifamily leasing experienceHigh school diploma or equivalent requiredBackground in sales, customer service, or marketing preferredStrong communication, organizational, and multitasking skillsProfessional appearance and positive demeanorProficiency with computers and leasing / property management softwareValid driver's license and reliable transportation requiredWhy Join Us?
Competitive pay with commission and bonus opportunitiesHealth, dental, and vision insurancePaid time off & holidays401(k) with company matchRent discount for eligible full-time employeesTraining and career development opportunitiesSupportive and collaborative team cultureExcellent growth potential within a respected property management company#IND1