Sr. Mgr, Employee Relations, Employee Experience and Relations

Sr. Manager, Employee Relations

We are seeking a Sr. Manager, Employee Relations to support Amazon Logistics (AMZL) operations on the West Coast. The successful candidate will have a demonstrated ability to quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; to develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; to influence leaders to win alignment, support, and change agents; and to lead and develop our team of employee relations professionals. The Sr. Manager, Employee Relations will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills.

Core Responsibilities

• Risk Detection and Mitigation : Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
• Crisis Management : Work reactively on crisis-oriented partner issues under time limitations while exercising excellent judgment and leadership
• Project Management : Independently design, own, and lead successful large-scale, network-wide projects that improve frontline partner experience
• Analyze and Interpret Data : Exercise analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
• Deliver Innovative Solutions : Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions
• Communicate Effectively : Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
• Lead Through Others : Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results
• Problem Solve : Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
• Work at Scale : Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks
• Hire & Develop the Best : Lead the development and growth of our field employee relations team

Successful candidate should be able to travel up to 50% of the time