Job Description
Job Description
Department : | RCM | Supervises : | Sub-Department : | Corporate Support Center |
Reports To : | Billing Specialist | Date Completed : | 06 / 06 / 2025
General Position Description :
Ensure claim accuracy and high-quality customer service through review, correction, and resubmission of rejected and delinquent claims within timely filing limits.
Core Responsibilities :
- Review all assigned Practice Management claim errors, determine the appropriate action, correct and file all claims with error status
- Review all assigned Clearinghouse claim errors, determine the appropriate action, correct and file all claims with error status and note actions in patients chart
- Review all assigned insurance payor rejections, determine the appropriate action, correct and re-file all rejected claims Review and maintain the Clearinghouse workgroup list, ensure the resubmission process is complete
- Ensure that all claims within assigned receivables meet timely filing requirements
- Assist management in identifying trends in rejection results with various insurance carriers
- Maintain current knowledge of assigned insurance carriers rules and regulations both federal and commercial
- Ensure that month-end goals are met in a timely manner
- Work with clinic supervisors and staff to improve the capture and accuracy of demographic information as well as other information critical to claim processing and reimbursement
- Observe safety and security procedures; promote a safe and pleasant work environment
- Regular attendance to ensure efficient operations
- Assist in questions from other departments concerning rejections
Other duties and responsibilities :
Other duties and responsibilities as assigned.Qualifications :
High school graduate or equivalent.Proven ability to work in a team environment.Articulate communication skills and excellent customer service skills.Computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation with high level of productivity.Familiarity with ICD-10, and CPT coding, as well as experience reviewing and understanding insurance EOBs is preferred.Physical Demands / Work Conditions :
Office environment. Sitting and keyboarding for extended periods of time.High attention to detail and ability to focus. Moderate noise level.