Director, Relationship Management

Director, Relationship Management

Calling all innovators find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What Does a Great Director, Relationship Manager Do at Fiserv?

As a Director, Relationship Manager at Fiserv, you will play a vital role in building and maintaining strong relationships with our clients. Your expertise in relationship management and industry knowledge will enable you to deliver exceptional service and support to our clients, helping them achieve their business goals in the financial services industry. Join our team and make a significant impact on our clients' success.

What You Will Do :

• Develop a deep understanding of Fiserv products, core applications, and surrounding offerings to effectively engage with prospective customers.
• Utilize your strong technical and industry knowledge to propose comprehensive Fiserv bundles, including pan-Fiserv solutions, that address clients' specific requirements.
• Partner with clients and various stakeholders to gather and define both technical and cross-functional requirements within proposals or solutions.
• Achieve assigned sales quotas through contract renewals and successful cross-selling of additional Fiserv products and services to your assigned client portfolio.
• Maintain the day-to-day operations and relationships with your assigned clients, ensuring outstanding service and resolving any issues or concerns they may have.
• Drive client retention by actively engaging with clients, providing thorough follow-up on outstanding issues, and conducting professional and successful contract negotiations.
• Provide support to sales initiatives by contributing to technical architecture design discussions and high-level strategic planning.

What You Will Need to Have :

What Would Be Great to Have :

Our commitment to Equal Opportunity :

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com.

Note to agencies :

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts :

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.