Talent.com
ADAS Customer Support Technician
ADAS Customer Support TechnicianThe Boyd Group • Elmhurst, IL, United States
serp_jobs.error_messages.no_longer_accepting
ADAS Customer Support Technician

ADAS Customer Support Technician

The Boyd Group • Elmhurst, IL, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Company : Mobile Auto Solutions

  • This is NOT a work from home position

This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available.

ADAS Customer Support Technicians are the face of the remote services that we offer and is not a traditional call-center position - it is a high-skill, high-impact technical support role that directly affects vehicle safety and customer satisfaction.

This role requires customer interaction via telephone and online chat to perform remote vehicle scanning, programming, and Advanced Driver Assistance System (ADAS) calibrations to help the collision shop get the customer's vehicle calibrated and back on the road safely.

Key Job Responsibilities

  • Perform remote vehicle scanning, programming, and calibrations for the collision shop via telephone and online chat. Document the work performed and generate the related invoice.
  • Collaborate with our ADAS Customer Support Techs and Team Leads about best practices, training opportunities, and career growth.
  • Access the OEM software tools and service information to ensure all procedures are followed and calibrations are completed successfully.
  • Other duties as assigned
  • Education and / or Experience Required

  • High School diploma or GED required
  • 1 to 3 years working in a technical field or technical call center environment required
  • Required Skills / Abilities

  • Strong PC skills including proficiency in Microsoft or Google environments
  • Superior customer service skills required
  • Ability to read and learn OEM service information and procedures
  • Strong problem-solving capabilities required
  • Ability to communicate effectively both verbally and in writing with customers required
  • Ability to multi-task required
  • Automotive experience or Automotive education experience preferred
  • Other Requirements

  • Must be able to hear on a telephone and at times with others speaking
  • Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

    Benefits That Drive Your Success

    MAS offers the comprehensive benefits you expect from an industry leader, including :

  • Annual Paid Time Off (PTO) plans
  • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
  • 6 paid holidays annually
  • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
  • 401(k) Retirement Plan with company match
  • Employer Paid Short-Term Disability & Life Insurance
  • Additional Voluntary Life Insurance
  • Continuing Education Opportunities
  • Free Prescription or Non-Prescription Safety Glasses annually
  • Annual Voluntary Uniform Stipend
  • Mobile Auto Solutions is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

    AI Disclosure Statement :

    At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

    Compensation Details :

    $24.50 - $30 / Hourly

    #MASSJ

    serp_jobs.job_alerts.create_a_job

    Customer Support Technician • Elmhurst, IL, United States

    Job_description.internal_linking.related_jobs
    Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team

    Customer Service Engineer (VA ESOM) - EUO Surge Support Travel Team

    Kentro • Hines, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our custome...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Part-Time Office & Customer Support Coordinator

    Part-Time Office & Customer Support Coordinator

    OptiPeople Resources • Mokena, IL, US
    serp_jobs.job_card.part_time
    This role is the first point of contact for customers and vendors, ensuring calls are answered promptly, messages are delivered, and the sales process keeps moving. The Office & Customer Support...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Help Desk Technician Level 2 (Partial WFH | MSP) (Oak Brook)

    Help Desk Technician Level 2 (Partial WFH | MSP) (Oak Brook)

    Bowman Williams • Oak Brook, IL, US
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    We are a well-established Managed Services Provider serving businesses across Chicagoland is looking for a Level 2 Help Desk Technician who thrives in a fast-paced, multi-client environment.This ro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    TVH Americas • Grayslake, IL, United States
    serp_jobs.job_card.full_time
    Full-time | USA Sales | Location - Olathe, KS | Schedule : 10 : 00am - 7 : 00pm Monday through Friday.As a Customer Support Representative, you will be the primary point of contact for our valued custom...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    Mahoney Environmental Solutions • Woodridge, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Calling all call center specialists!.We have availability for YOU at our call center!.Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the colle...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Service Technician

    Service Technician

    ADT Careers • Westmont, IL, United States
    serp_jobs.job_card.full_time
    ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada.ADT's broad and pioneering set of products and services, including ADT Pulse®...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Auto Customer Service Reps

    Auto Customer Service Reps

    McGrath Lexus of Westmont • Westmont, IL, US
    serp_jobs.job_card.full_time
    Performance-Based Incentives and Competitive Compensation.Full Training for Both Service-to-Sales.Engagement and CRM Communication Provided. Previous Experience in a Dealership Preferred,.Customer E...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    E / C Technician - Gurnee

    E / C Technician - Gurnee

    Roquette • Gurnee, IL, United States
    serp_jobs.job_card.full_time
    Want to help us make a difference?.Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.Each of our ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Desktop Support Specialist (Des Plaines)

    Desktop Support Specialist (Des Plaines)

    Insight Global • Des Plaines, IL, US
    serp_jobs.job_card.part_time
    The IT Technical Support Specialist - Sr.IT technical support, allowing end users to accomplish their business tasks.Supports local and remote PC and mobile hardware and software, via direct or rem...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inside Sales, Technical Customer Support Representative (Electric Motors)

    Inside Sales, Technical Customer Support Representative (Electric Motors)

    DREISILKER ELECTRIC MOTORS INC • Glen Ellyn, Illinois, United States, 60137
    serp_jobs.job_card.full_time
    We are seeking a dedicated and customer-focused Electrical Motor Customer Service Specialist to join our dynamic team.In this role, you will play a vital part in assisting customers with their elec...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Service Rep- Med Tech

    Customer Service Rep- Med Tech

    Fresenius Kabi USA, LLC • Lake Zurich, IL, United States
    serp_jobs.job_card.full_time
    The Customer Service Rep acts as primary contact for order fulfillment, customer product inquiries, credits / debits, returns and satisfaction issues. Responsible for processing phone, fax and email o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    eSolution Customer Service Specialist

    eSolution Customer Service Specialist

    Vantive • Deerfield, Illinois, United States
    serp_jobs.job_card.full_time
    Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kid...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Order Support Specialist

    Order Support Specialist

    Aston Carter • Elk Grove Village, IL, US
    serp_jobs.job_card.permanent
    We are seeking an Order Support Specialist to join our growing manufacturing company with international reach.This role is integral to our operations, providing essential support in processing orde...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Desktop Support Technician_Deerfield

    Desktop Support Technician_Deerfield

    Gr8ttek, LLC • Deerfield, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Gr8ttek is currently seeking a Desktop Support Specialist in Deerfield, IL.This is a long-term potential CTH opportunity. The conversion is typically around 6 months.Our SWAT team approa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Sales Support Specialist

    Sales Support Specialist

    Hirose Electric USA • Downers Grove, Illinois, United States, 60515
    serp_jobs.job_card.full_time
    The Sales Support Specialist will own the design registration and sample processes.They will work closely with Sales, Product Management, Distributors and Inside Sales to promote revenue generating...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    A & P Technician

    A & P Technician

    Lewis University • Romeoville, IL, United States
    serp_jobs.job_card.full_time
    The A&P Technician is responsible to the Director of Aviation Services for the proper care and maintenance of Lewis' aircraft in accordance to FAA regulations. Please click the link for more informa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Controls Technician I

    Controls Technician I

    AmerisourceBergen Corporation (Cencora) • Romeoville, IL, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Support Center Representative - (1114)75th - Darien (R-206), North Aurora (R-206), Oakbrook - 1515 W 22nd Street (F-202), Westmore - Lombard, IL (F-202)

    Customer Support Center Representative - (1114)75th - Darien (R-206), North Aurora (R-206), Oakbrook - 1515 W 22nd Street (F-202), Westmore - Lombard, IL (F-202)

    Old Second National Bank • Darien, IL, United States
    serp_jobs.job_card.full_time
    At Old Second, you're first! For more than 150 years, Old Second has consistently put businesses and individuals throughout the Chicago area first, and we're only getting started.With great employe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted