Lead Product Owner - Oracle ERP Supply Chain

Kaseya

is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

Title : Oracle ERP Lead Product Owner, Supply Chain Management

Location : Miami, FL (USA)

Reporting : Director, Product Management Finance and Corporate Systems

GREAT opportunity to grow with a rapidly growing company, Kaseya. This position has high visibility in the company. Kaseya is looking for a Lead Product Owner to drive standards and governance across all the Supply Chain Management systems globally, leading the maintenance and development for all their products / systems / areas.  Main technology includes Oracle ERP (Cost Management, Order Management, Inventory Management, product Management, Manufacturing.  Other technologies include Salesforce, Mulesoft, Snowflake, and Microsoft. This role will drive innovation, business processes, and requirements, and motivate cross-functional teams across IT and the business functions. This role will set strategy / architecture direction, IT roadmaps, technical standards, and be a visible business partner, focusing on delivering customer-centric solutions.  This role will need to be in the detail, and often act as a business leader, owning data governance, process flows, customer experience, etc.

We are looking for someone who is self-motivated and a creative thinker with the ability to grasp concepts quickly, well-versed with Order to Cash, Plan to Manufacture with very good knowledge in Procure to Pay, Record to Report. You are responsible for creating an exceptional experience through a customer-centric approach with responsibility for the following duties :

• Manage and innovate Kaseya Order to cash, PTM business process, and back-office systems, Oracle ERP, GetPaid, BlueSnap Credit Card Gateway.
• Work with the cross-functional stakeholders in Supply Chain, Finance, GTM, and Accounting to gather and document requirements for all new features and enhancements related to Supply Chain applications.
• Be the SME on how the core Supply Chain operates and integrates with other enterprise apps.
• Lead the breakdown of business requirements into technical users’ stories with / engineering team
• Prioritize the backlog of work to ensure alignment with corporate strategy.
• Work with key business leadership to prepare change mgmt. documentation before release.
• Help the overall organization to mature its operating model and improve processes continually.
• Assist with migrations & Integrations that occur rapidly through M&A activities.
• Must have strong business acumen with knowledge of MSPs and Corporate / BIS systems.
• Manage cross-functional business stakeholders and drive system automations, QA and processes to improve operational efficiencies of business operations.
• Collaborate with teams across all regions (ASIA, EMEA, America).
• Ability to lead non-direct reports across the application BA, admins, developers, and 3 rd party resources. Work closely with Peers and management in USA.
• Streamline application support and process for the company and manage SLAs.
• Complete regular internal system audits and prepare for upgrades.
• Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
• Work with third-party integration tools (Mulesoft) and DellBoomi

Skills / Knowledge / Experience

Education and Certifications

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.