Office Receptionist

Job Summary :

We are looking for a friendly, organized, and detail-oriented Front Desk Receptionist to join our physical therapy clinic. As the first point of contact for our patients, you will play a key role in creating a welcoming and professional environment while supporting daily administrative operations. This position requires excellent communication skills, the ability to multitask, and a genuine interest in patient care.

Key Responsibilities :

• Greet patients warmly and check them in for appointments
• Answer incoming calls, schedule / reschedule appointments, and manage the appointment calendar
• Verify insurance information and collect co-pays or payments at time of service
• Maintain accurate patient records and update contact or insurance details as needed
• Handle patient intake paperwork and ensure all forms are completed correctly
• Communicate professionally with physical therapists and other staff to ensure smooth clinic operations
• Maintain a clean, organized, and welcoming reception area
• Process incoming and outgoing mail and faxes
• Follow HIPAA guidelines to protect patient confidentiality at all times

Qualifications :

Hours

Preferred Skills :