Communications Operator

Job Details

Communications Operator

Req # : 0000223705

Category :

Clerical / Administrative Support

Status : Per Diem

Shift : Evening

Facility : RWJ Rahway

Department :

IT&S Telecommunications

Pay Range : $17.82 per hour

Location :

865 Stone Street, Rahway, NJ 07065

Pay Transparency

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Qualifications

Required :

Highschool graduate or equivalent

Previous experience in a telecommunications or customer service role

Proficiency in operating phone systems and / or computer-based switchboards

Strong verbal communication skills

Ability to handle high stress situations

English is a must

Preferred :

Knowledge of hospital operations and medical terminology is a plus

English is a must, other languages are a plus

Scheduling Requirements

Shift work including nights, weekends, and holidays may be required

Days

Essential Functions

Relays incoming and outgoing calls promptly and courteously

Handles callers professionally and helpfully

Monitors operations of telephone and paging systems

Ensures that telephone equipment is in good working order and that problems are reported to the proper department

Monitors emergency alarms and medical alarms located in the office

Communicates medical and other information to authorized recipients

Operates the hospital s telecommunication systems i,e,

multi-line phone systems and computer based switchboards and in-house paging system

Announces and beeps medical codes, disasters, and other emergencies in accordance with hospital and system policies

Maintain accurate records of emergency calls

Demonstrates a thorough awareness of and familiarity with information resources in the department

Works closely with other hospital staff to ensure seamless communication and patient satisfaction

RWJBarnabas Health is an Equal Opportunity Employer

#J-18808-Ljbffr