Health Unit Coordinator

Health Unit Coordinator

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.

High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet / internet use) required.

• Successful completion of HUC post-secondary program, or HUC Certification preferred.
• Minimum of one year working experience in a medical environment preferred.
• Knowledge of basic medical terminology preferred.
• Preferred proficiency of computer skills.
• Working knowledge with EHR systems, EPIC preferred.
• Outstanding customer service, interpersonal and organizational skills.
• Adapts effectively to unpredictable situations within the patient care setting.
• Availability to work flexible hours including days, evenings, nights, weekends and holidays.

Nonexempt Compensation Detail : $18.56-$25.09 / hour Benefits Eligible : Yes Schedule : Full Time Hours / Pay Period : 72 Schedule Details : Nights 3 x 12 hour shifts per week Hours : 1900-0730 Weekend Schedule : Every other weekend (Friday / Saturday) International Assignment : No

Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter : Helena Mcie