Director of Operations

ESSENTIAL JOB FUNCTIONS

• Directs Brokerage operations to ensure that the Brokerage staff executes customs entry services, at / or above the client's standards.
• Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with internal and external stakeholders.
• Effective and prompt communications and follow-up on all pending matters with Customs
• Plan and monitor daily staffing schedules, and adjusts accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
• Audit Brokerage sites throughout the US in accordance with C-TPAT and Customs guidelines.
• Oversee and direct performance management of Brokerage staff
• Other duties as assigned

PHYSICAL REQUIREMENTS

OTHER SKILLS / ABILITIES

EDUCATION AND EXPERIENCE

CERTIFICATIONS AND LICENSES

MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION :

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer :

Come join the leader in logistics and take your career in the right direction.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.