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IC and BP RestaurantsLansing, MI, US
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Job Description

Job Description

Boston's Pizza & Sports Bar

  • Boston’s is a full service restaurant specializing in scratch made pizzas, craft cocktails, and local beers.
  • We have a family-friendly restaurant and a lively sports bar, plus a patio!
  • Boston’s is the place for every occasion with our approachable atmosphere, craveable menu and fun & seamless service.
  • We have a fun, friendly atmosphere and an enthusiastic crew.  We are passionate about providing Guests with the best experience possible.
  • We take food seriously yet have fun preparing and serving it.  Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

Host Job Summary

  • The Host is responsible for ensuring that the greeting and seating of guests is prompt, efficient and above all friendly and courteous according to Boston Pizza Restaurant & Sports Bar specifications and practices. The Host will coordinate the organization, traffic flow, and cleanliness of the dining room.

    • Responsibilities

  • Ensure that all reservations, telephone, waiting list, and take out procedures are followed.
  • Maintains a professional image and proper uniform standards while performing job related tasks.
  • Frequent Guest contact and high visibility in the dining room are to be apparent at all times.
  • Ensures all Guests are attended to and served in accordance with the high standards per Boston’s expectations. When necessary, involving a manager immediately if and when a negative Guest experience is identified.
  • Responsible for the smooth, even flow of the dining room is a top priority.
  • Responsible for thanking each and every Guest for the patronage in a sincere manner.
  • Maintains a high level of food and beverage knowledge and ensures all menu items are prepared according to Boston’s standards and expectations.
  • Ensure the standard recipes and methods are used at all times to ensure consistency and efficiency for all menu items.
  • Ensures the Guests benefit from ongoing and upcoming promotions by staying abreast and helping in the implementation and new promotions.
  • Proper checklists and cleaning schedules are followed to ensure a clean and safe dining environment.

    • Qualifications

  • Excellent Guest service skills required
  • Ability to work in a fast paced environment
  • Team oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with Guests and team members
  • Ability to work nights, weekends and holidays

    • Benefits / Perks

  • Family Medical Leave
  • Meal Discounts
  • Opportunity for Advancement
  • Full Time : Health Insurance, Paid Time Off

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    Host • Lansing, MI, US