Head of Sales

Head Of Sales

Location : Remote

Company : Umbrella BPO

As Head Of Sales at Umbrella BPO, you will be responsible for overall sales strategy and driving sales growth. You will work closely with Umbrella leadership to understand the needs, develop strategic plans, and ensure the successful delivery of our services.

Key Responsibilities :

• Client Relationship Management :
• Build and maintain strong relationships with clients
• Sales and Business Development :
• Develop entire sales strategy
• Identify and pursue new business opportunities
• Develop and present proposals to potential clients
• Negotiate contracts and close sales deals
• Strategic Planning :
• Create detailed business plans to achieve sales targets and quotas
• Build process and funnel for manual top-down reachout, onboarding, activation, and expansion
• Analyze market trends and competitor activities to identify opportunities for growth
• Project Management :
• Oversee the delivery of services to ensure client satisfaction
• Coordinate with internal teams to meet project deadlines and client expectations
• Reporting and Analysis :
• Provide regular reports on sales activities and performance with other leadership
• Use CRM software to track and manage client interactions and sales data
• Collaboration :
• Work closely with the marketing team to align on lead generation strategies
• Collaborate with other departments to ensure seamless service delivery
• Adaptability :
• Be able to adapt and adjust to what the business needs are

Qualifications :

What We Provide :

Why Umbrella BPO?

Umbrella is a mission-driven company with a passion for helping businesses succeed. We build teams that help companies scale in every facet of their business-from customer support to operations, content moderation, engineering, and more. Umbrella BPO not only offers above average compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.